EXCELTIC's management, in its desire to guarantee service provision and to offer its customers an increasingly better quality service and products in its activities of:

"TECHNICAL ASSISTANCE ENGINEERING SERVICES AND DEVELOPMENT OF TECHNOLOGICAL PROJECTS".

It has established the present Quality Policy, supported by its Strategic Direction and based on the utmost respect for equal opportunities between genders:

EXCELTIC is a consolidated European company that seeks to bring new quality paradigms to the sectors in which it operates.

EXCELTIC has always demonstrated its concern and dedication to offering the best service to its clients. This has been achieved thanks to a policy committed to quality and excellence, always providing the appropriate means for the construction of an ideal environment where creativity, talent, diversity and equality come together.

EXCELTIC's Quality Policy, in accordance with the UNE-EN-ISO 9001 Standard, is based on the following principles/commitments:

• Commitment to all our employees, fostering a corporate culture based on a good working environment, promoting equality, non-discrimination and mutual respect, teamwork, integrity and proactive and participative management of all staff.
• Commitment to comply with all the requirements of the Integrated Management Systems and all the requirements applicable to our activity (legal and regulatory) according to the UNE EN ISO 9001 standard.
• Commitment to continuous improvement of the Integrated Management Systemin order to improve their performance.
• Commitment to efficiently control all processes and their possible effects on the Quality of our service, with special emphasis on:
  • Customer relations
  • Quality of service and a high degree of adjustment to the needs of our customers.
  • Compliance with delivery deadlines
• Commitment to define quality policy of our organisation, promoting its knowledge, understanding and application by the organisation's personnel.
• Commitment to promote the involvement and awareness of the staff through continuous training of its employees, with the aim of ensuring that the principle of "Quality is Everybody's Business" is assumed by the staff.
• Commitment to equal opportunities, through plans and actions that contribute to eradicating the differences between women and men, in all the processes of our value chain, from the selection and hiring of our staff, to access to training, salary policy and working conditions.

This policy provides a frame of reference for the establishment of the company's objectives with a focus on continuous improvement and customer satisfaction. The Management of EXCELTIC shall provide sufficient means and resources to its employees for its compliance.

In Madrid, 25 February 2025

Mr. José Antonio Suárez and Mr. Eduardo Requejo

Directorate-General for EXCELTIC